Frequently Asked Questions
Find answers to common questions about our services, repairs, and products.
Can't find what you're looking for? Contact our team — we're happy to help with any enquiry.
General
අපගේ main office 123, Galle Road, Colombo 03 à·„à·’ පිහිට෠ඇà¶. Rajagiriya à·„à·’ service centre එකක් ද operate කරමු.
සඳුද෠සිට සිකුරà·à¶¯à·: 8:30 – 18:00. සෙනසුරà·à¶¯à·: 9:00 – 14:00. ඉරිද෠සහ public holidays closed.
Cash, bank transfers, cheques සහ major credit/debit cards accept කරමු. Corporate clients approval මචcredit terms arrange කළ à·„à·à¶š.
Repairs & Warranty
Common repairs (screen, keyboard, battery) business days 1–3 à¶à·”à·… complete. Complex motherboard repairs parts availability අනුව 5–7 days.
ඔව්, සියලු repairs parts සහ labour cover කරන 90-day warranty සමඟ. Liquid damage à·„à· unauthorized modifications සඳහ෠terms vary විය à·„à·à¶š.
ඔව්, repair reference number Request Repair page එකේ use කරන්න හ෠hotline එක call කර status updates ලබ෠ගන්න.
Products & Pricing
ඔව්, Dell, HP, Lenovo, Cisco, Hikvision සහ other leading brands සඳහ෠authorized resellers. Products සියල්ල manufacturer warranty සමඟ.
ඔව්. Get Quotation form fill කරන්න à·„à· sales@ceyloncomputerservice.lk email කරන්න. Business hours 24 à¶à·”à·… respond කරමු.
Services & Delivery
ඔව්, Colombo සහ surrounding areas ව්â€à¶ºà·à¶´à·à¶» සඳහ෠on-site visits offer කරමු. Managed IT contracts scheduled on-site maintenance include කරයි.
Typical small office installation (cameras 4–8) days 1–2. Larger projects site survey සහ custom timeline require කරයි.
Still Have Questions?
Our team is ready to help with any enquiry about repairs, products, or corporate services.